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We have a 3-days return policy, which means you have 3 days after receiving your service to request a return.

To be eligible for a return, you’ll need the receipt or proof of purchase.

To start a return, you can contact us at info@englishgeniuses.com.

You can always contact us for any return question at info@englishgeniuses.com.

Unfortunately, we cannot accept returns on sale services or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.